Helpdesk & Performance Manager

Employing Entity H&J Martin
Job Reference FM/HPM/1125
Closing Date Thursday 27th November 2025 at 12:00
Location Belfast, Northern Ireland
Contract Permanent

The Helpdesk & Performance Manager is responsible for overseeing the day-to-day operations of the FM Helpdesk, ensuring efficient service delivery, high customer satisfaction, and compliance with contractual KPIs and SLAs. This role also focuses on performance management, data analysis, and continuous improvement initiatives to optimize operational efficiency.

*Applications are being reviewed on an ongoing basis, and we may offer positions before the closing date if we find the right fit.

Click on "Apply Now" for the full job description.
The closing date for completed applications is
Thursday 27th November 2025 at 12:00
LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITES EMPLOYER